Effective Date: June 1st, 2025

At NewJersey.Rentals, we believe that everyone should have equal access to vacation experiences across New Jersey — including guests and hosts with disabilities. We are committed to making our platform, listings, and services accessible to all.

1. Equal Access Commitment

We comply with the principles of the Americans with Disabilities Act (ADA) and strive to:

• Provide an inclusive platform experience for people with disabilities
• Ensure accessibility across all device types and screen readers
• Support hosts and guests in fulfilling their responsibilities toward inclusion

2. Digital Accessibility

We aim to make our website usable by as many people as possible, including those using:

• Screen readers or magnifiers
• Voice recognition software
• Keyboard navigation If you encounter barriers while using our website, please contact [email protected], and we’ll do our best to assist you.

3. Service Animals

Service animals are not pets, and they are always welcome in accordance with ADA guidelines.

• Guests do not need to disclose service animals when booking.
• Hosts are not allowed to reject or charge fees for service animals.
• Emotional support animals (ESAs) are not considered service animals under the ADA. Hosts may set their own policies regarding ESAs.

4. Host Expectations

We encourage hosts to:

• Clearly describe accessibility features in their listings
• Be transparent about property limitations (stairs, lack of elevators, etc.)
• Welcome all guests equally regardless of ability If a host denies a guest because of a disability or service animal, we may take action including removal from the platform.

5. Requesting Assistance

If you need:

• Help with booking an accessible property
• Guidance understanding accessibility features
• Assistance resolving a complaint related to accessibility

Please email us at [email protected], and a dedicated team member will help you promptly.

6. Feedback

We welcome feedback on the accessibility of our platform and services. You can submit suggestions or report issues at newjersey.rentals/feedback. newjersey.rentals/feedback

7. Ongoing Improvements

Our accessibility work is ongoing. We are committed to regularly reviewing our policies, listings, and technology to enhance usability and inclusion for everyone.

RENTALS NJ LLC

Email: [email protected]

By using NewJersey.Rentals, you acknowledge and support our commitment to accessibility.